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Electronic signatures for South African businesses

An electronic signature is any electronic mark used to sign: a typed name, drawn signature or one-time code. Under the ECTA, it is data attached to or logically linked with other data that the user intends to serve as a signature (section 1), and is not without legal force just because it is electronic (section 13(2), subject to 13(1)).

Checked against the ECTA on · by Timo van Deventer, Senior AI Product Specialist

What the ECTA says about e-signatures

The Electronic Communications and Transactions Act 25 of 2002 (ECTA) sets out when an e-signature meets a requirement for a signature. What it says depends on who requires the signature.

  • What it is. An electronic signature is data attached to or logically linked with other data that the user intends to serve as a signature (section 1).
  • Being electronic doesn't take away its force. The Act says "an electronic signature is not without legal force and effect merely on the grounds that it is in electronic form" (section 13(2)).
  • When the parties require a signature. Where the parties require an electronic signature but haven't agreed on the type, the requirement is met if the method identifies the person and shows their approval, and was as reliable as was appropriate for the purpose (section 13(3)).
  • When they don't. Where the parties don't require an electronic signature, a statement of intent is not without legal force just because it is electronic or isn't evidenced by an electronic signature (section 13(5)).
  • When a law requires a signature. Where a law requires a person's signature and doesn't say which type, an electronic document meets that requirement only with an advanced electronic signature (section 13(1)). An advanced electronic signature is one that results from a process accredited by the Accreditation Authority under section 37 (section 1). Kwalify's signature is a standard electronic signature, not an advanced one.

Transactions the ECTA leaves out

The ECTA does not make any of the transactions in Schedule 2 valid (section 4(4) and Schedule 2):

  • An agreement for the alienation of immovable property (such as a sale of land), under the Alienation of Land Act 68 of 1981
  • An agreement for a lease of immovable property for more than 20 years, under the Alienation of Land Act 68 of 1981
  • Executing, keeping and presenting a will or codicil, under the Wills Act 7 of 1953
  • Executing a bill of exchange, under the Bills of Exchange Act 34 of 1964

The Act doesn't say what these need instead. Check with an attorney before signing one of them electronically. Kwalify isn't for them.

More in the guide to whether e-signatures are legal in South Africa.

How do I create an e-signature?

You can create an e-signature in two ways: a picture of your signature, or a document signed through Kwalify.

A picture of your signature

Draw it, type your name or upload a photo in the free signature generator, then add it to a document.

An image doesn't record who signed or when.

A document signed through Kwalify

The signer confirms with a one-time code on their phone. An audit trail records who signed and when, and the signed document is sealed as a PDF that anyone can check on the verify page.

How Kwalify gets a document signed

  1. Kwalify sends the document to each signer by WhatsApp, SMS or email.
  2. The signer opens it on their phone and confirms with a one-time code.
  3. The audit trail records who signed, and when.
  4. The signed document is sealed as a PDF.
  5. Anyone can check that PDF on the public verify page.

Want to be paid as soon as it's signed? Kwalify can send a payment link after signing: see getting paid. Signing is on the Sign plan, R249 a month for 100 signed documents.

Example: a signed service agreement

Service agreement

Mahlangu Solar · example

signed

Sent to the signer on WhatsApp

One-time code confirmed

Who signed and when, in the audit trail

Sealed as a PDF

Checkable on the public verify page

Questions people ask

What are the legal requirements for electronic signatures in South Africa?
Where the parties require an electronic signature but haven't agreed on the type, the requirement is met if the method identifies the person and shows their approval, and was as reliable as was appropriate for the purpose (section 13(3)). Where a law requires a person's signature and doesn't say which type, an electronic document meets that requirement only with an advanced electronic signature (section 13(1)). The ECTA does not make some transactions valid, such as a will or codicil or an agreement to sell land or other immovable property (Schedule 2): check with an attorney before signing one of those electronically.
How do I create an electronic signature?
Make an image of your signature with the free signature generator: draw it, type your name or upload a photo, then add it to a Word document or a PDF. An image doesn't record who signed or when; a signing process does.
How do I get someone else to sign electronically?
Send them the document through a signing service that records who signed and when. With Kwalify, the signer confirms with a one-time code on their phone, an audit trail records each step, and the signed document is sealed as a PDF.
Can I sign a document on my phone?
Yes. On an iPhone you can sign a PDF with Markup (step by step), or fill in a form first (how to fill out a PDF). When someone signs through Kwalify, they do it on their phone with a one-time code.

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