Electronic signatures for South African businesses
An electronic signature is any electronic mark used to sign: a typed name, drawn signature or one-time code. Under the ECTA, it is data attached to or logically linked with other data that the user intends to serve as a signature (section 1), and is not without legal force just because it is electronic (section 13(2), subject to 13(1)).
Checked against the ECTA on · by Timo van Deventer, Senior AI Product Specialist
What the ECTA says about e-signatures
The Electronic Communications and Transactions Act 25 of 2002 (ECTA) sets out when an e-signature meets a requirement for a signature. What it says depends on who requires the signature.
- What it is. An electronic signature is data attached to or logically linked with other data that the user intends to serve as a signature (section 1).
- Being electronic doesn't take away its force. The Act says "an electronic signature is not without legal force and effect merely on the grounds that it is in electronic form" (section 13(2)).
- When the parties require a signature. Where the parties require an electronic signature but haven't agreed on the type, the requirement is met if the method identifies the person and shows their approval, and was as reliable as was appropriate for the purpose (section 13(3)).
- When they don't. Where the parties don't require an electronic signature, a statement of intent is not without legal force just because it is electronic or isn't evidenced by an electronic signature (section 13(5)).
- When a law requires a signature. Where a law requires a person's signature and doesn't say which type, an electronic document meets that requirement only with an advanced electronic signature (section 13(1)). An advanced electronic signature is one that results from a process accredited by the Accreditation Authority under section 37 (section 1). Kwalify's signature is a standard electronic signature, not an advanced one.
Transactions the ECTA leaves out
The ECTA does not make any of the transactions in Schedule 2 valid (section 4(4) and Schedule 2):
- An agreement for the alienation of immovable property (such as a sale of land), under the Alienation of Land Act 68 of 1981
- An agreement for a lease of immovable property for more than 20 years, under the Alienation of Land Act 68 of 1981
- Executing, keeping and presenting a will or codicil, under the Wills Act 7 of 1953
- Executing a bill of exchange, under the Bills of Exchange Act 34 of 1964
The Act doesn't say what these need instead. Check with an attorney before signing one of them electronically. Kwalify isn't for them.
More in the guide to whether e-signatures are legal in South Africa.
How do I create an e-signature?
You can create an e-signature in two ways: a picture of your signature, or a document signed through Kwalify.
A picture of your signature
Draw it, type your name or upload a photo in the free signature generator, then add it to a document.
An image doesn't record who signed or when.
A document signed through Kwalify
The signer confirms with a one-time code on their phone. An audit trail records who signed and when, and the signed document is sealed as a PDF that anyone can check on the verify page.
How Kwalify gets a document signed
- Kwalify sends the document to each signer by WhatsApp, SMS or email.
- The signer opens it on their phone and confirms with a one-time code.
- The audit trail records who signed, and when.
- The signed document is sealed as a PDF.
- Anyone can check that PDF on the public verify page.
Want to be paid as soon as it's signed? Kwalify can send a payment link after signing: see getting paid. Signing is on the Sign plan, R249 a month for 100 signed documents.
Example: a signed service agreement
Service agreement
Mahlangu Solar · example
Sent to the signer on WhatsApp
One-time code confirmed
Who signed and when, in the audit trail
Sealed as a PDF
Checkable on the public verify page
Questions people ask
What are the legal requirements for electronic signatures in South Africa?
How do I create an electronic signature?
How do I get someone else to sign electronically?
Can I sign a document on my phone?
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